This Privacy Policy explains how TECHCA handles information when authorized customers and personnel use the TECHCA mobile application and its connected business and accounting portal.
1. Scope
This policy applies to the TECHCA mobile application for Android and iOS. TECHCA provides existing, authorized customers and personnel with mobile access to company-registration, business and accounting services. The app does not create user login accounts. Accounts are issued and managed separately by TECHCA administrators or the relevant customer organization.
2. Information we process
Depending on the services used, TECHCA may process:
- login identifiers, such as a username, email address or user ID;
- a password submitted for authentication;
- name, contact, company-registration and profile information;
- business, financial and accounting information entered into or displayed by the portal;
- authentication cookies, session identifiers and session status;
- technical information such as IP address, device or WebView information, access time and server logs;
- photographs, images, documents, reports and other files that a user chooses to upload, view, download, print or share; and
- information voluntarily provided in support requests or other communications.
3. Authentication and sessions
Login credentials are transmitted over an encrypted connection to TECHCA's server for authentication. The mobile application does not permanently store the user's password. Authentication cookies may be stored on the device to maintain or restore a signed-in session. These cookies expire, are invalidated or are removed when the applicable session ends or the user signs out.
4. In-app portal and WebView
TECHCA presents its business and accounting portal through a secure in-app WebView. Information entered in the portal is transmitted to and processed by TECHCA's systems in the same way as information entered through a standard web browser. Portal pages may use cookies and local browser storage where necessary for authentication, security and core functionality.
5. How we use information
We use information to:
- authenticate authorized users and manage sessions;
- provide company-registration, business and accounting functionality;
- generate, display, download, print and share user-requested documents and reports;
- provide customer support and respond to requests;
- protect accounts, investigate unauthorized access and prevent fraud or abuse;
- diagnose technical issues and maintain the security and reliability of the service; and
- comply with applicable legal, accounting and contractual obligations.
6. Device permissions
TECHCA does not use device permissions for advertising or user profiling. If a portal feature requires access to the camera or files, access is requested only in connection with that user-initiated feature and is subject to the device's permission controls. Denying an optional permission does not prevent use of unrelated features. TECHCA does not access this information when the related feature is not used. TECHCA does not request microphone access or record audio.
7. Downloads, printing and sharing
When a user downloads, prints or shares a report or document, TECHCA may temporarily cache the file on the device to complete the requested action. Temporary application copies are removed after processing where technically possible. A copy that the user saves or shares is then controlled by the selected storage location, printing service or third-party app.
8. Sharing and service providers
TECHCA does not sell personal information and does not use customer data for targeted advertising. Information may be processed by hosting, infrastructure and technical service providers acting on behalf of TECHCA. Information may also be disclosed when required by law, to enforce agreements, to protect users or the service, or to investigate fraud, abuse or security incidents.
9. Data security
We use reasonable administrative, technical and organizational safeguards, including encrypted network transmission, authenticated access and restricted system access. However, no electronic transmission or storage system can be guaranteed to be completely secure.
10. Retention and deletion
Session information is retained only for the period necessary to maintain the session or until it expires or is invalidated. Customer, company and accounting records are retained for the business relationship and for any additional period required by legal, accounting, security or contractual obligations. Technical logs are retained only as reasonably needed for security, support and service reliability.
Because TECHCA login accounts are created and managed outside the mobile application, authorized users may request access, correction or deletion of eligible personal information by contacting TECHCA. Certain records may be retained where required by law or for legitimate security, fraud-prevention, accounting or contractual purposes. We will explain any applicable retention requirement when responding to a request.
11. Children's privacy
TECHCA is intended for adult business and accounting users. It is not directed to children, and TECHCA does not knowingly collect personal information from children.
12. Changes to this policy
We may update this Privacy Policy when TECHCA's features, data practices or legal obligations change. Any updated version will be posted on this page.
13. Contact us
For privacy questions or requests concerning TECHCA, contact:
TECHCA Privacy Support
Email: admin@techca.net